Fresh Graduate Jobs

Posted Mar 22      Iru/Victoria Island, Lagos, Nigeria
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Ad details

Job description
We're looking for dedicated, forward thinking and passionate team members that want to make a difference in people and services to maintain relationships with community members while providing support and service solutions. You love helping people and have a knack for solving problems by taking complex technical concepts and breaking them down into easy to understand solutions. You earn the trust of customers and coworkers alike as you offer guidance, knowledge, and even tips and training.
Here Is What We Can Help You Develop
· How to create personal connections by adapting your communication approach
· Accurately identifying the core issue and establishing clear, concise and confident solutions
· How to handle business operations and etiquette important to the company
· Learn how to go above and beyond, exceeding expectations
AND we will PAY you while you get EXPERIENCE!
Responsibilities
· Engage with customers via phone and email
· Using world class discovery skills provide and process information in response to inquiries, concerns and requests about our products, features, functionality, and services
· Diagnose and provide solutions to technical hardware and software issues involving wi-fi connectivity, router setup and user interface
· Follow standard processes and procedures; offer alternative solutions where appropriate
· Maintain reports to accurately track all transactions with customers
QUALIFICATION
· High interest in current technical trends; comfortable with Android based devices; experience working in Windows and MsDOS computer environment
· Knowledge of computer connectivity processes, specifically in the area of wi-fi and routers
· Patient, caring and passionate about technology and helping people
· Self-motivated team player who has fresh ideas when it comes to increasing customer retention and loyalty
MODE OF APPLICATION
Intrested applicant should forward their name,contact and qualification to the number attached to this ads or to the message box
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  • Do not pay in advance even for the delivery.
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